[Dannyboy]

Ah yeah. I see from that angle now... Better to just take it all from one standpoint and have one expectation. I guess I'll call them and try again. Hopefully my fiance's parents can remember where they bought it from so I can go get a three year old recepit from them and just have Sony fix it.

At least I know have my expectations lined up for next time. Too bad you can't just go in with Ubuntu like a broken PC and extract all of your data. lol

[Skaarg]

Did they say why you needed your receipt? Having worked in a video game store for quite some time and having friends who have sent in PS3s a few times the only time they asked for a receipt is when the system was still within it's 1 year warranty (or whatever extended warranty you have). I don't think many places offer a warranty over 3 years either. This just struck me as odd and you maybe got a stupid rep?

[Dannyboy]

Oh. Well okay then. I'll try calling again tonight and double checking.

I mean shit, I even made the point "It's almost three years old AND was a gift, you can't seriously expect me to know where the recepit is can you?" as he went on to say "Yeah, sorry man.

I'll try again then let you know.

[Dannyboy]

And right you were, I ended up getting a pretty stupid rep.

I called again and not only did they tell me that I can send it in receipt free, but that they can store my game saves on a flash drive if I send one in with the system. So... every problem I had is now solved, except that I'm down $100 because of it.

[FuzzballFox]

What's worse- $100 down? Or having to do buy a new console or find someone else to do the repairs, or maybe even try them yourself and having it mess up- inturn being unable to get at your game saves or losing them and having to rebuy another console and then have to redo ALL of that stuff all over again?

[Skaarg]

Not to try and be a debbie downer here, but how are they going to use a flash drive to backup your saves if the USB ports are shot?

Typically it's a lot cheaper to just replace the whole motherboard rather than try and repair stuff. So when they put the new board in it'll wipe your hard drive. I guess it's entirely possible they have some software, but it's also highly unlikely since to companies user files are very minor and they wouldn't want the software to leak out.

[Dannyboy]

That's kind of what I had thought too but they told me to do it anyway. It's not like I don't have a few drives laying around so I'm not going to have to buy another one.

Either I get the save data or I don't... One way or another I just wanted the damn thing fixed and I'm finally getting that. lol

I was on the phone with Sony for probably a collective hour, making the point that the USB ports are shot so I'm sure they have some software or some other way of backing it up. I mean... what are the chances I got two different kinds of idiots, one right after another? Those chances are slim right?

-.-